Orders are shipped within 2 business days (48 hours) (Monday to Friday) following the order.
Allow a delivery time of 7 working days (Monday to Friday).
According to our internal statistics and tracking data, 80.8% of our orders are delivered within 7 business days and shipped within 2 business days.
For more detailed delivery estimates, please see the product page regarding your selection.

Your payment amount will be charged once your order has been shipped. If your order involves multiple deliveries, you will be charged the individual price of each item at the time of shipment. Please note that at the time of your order, we request payment authorization for the full amount of the order. This is a temporary blocking of funds, which is canceled after a few days

Your order confirmation email may have arrived in your junk mail (spam). We therefore invite you to check your spam emails. If after checking, you cannot find the confirmation email including your order number, please contact us at the following address:

maisonjerseysoff@gmail.com

We will ask you to provide the following information:
- Email subject: My order number
We respond within 24 business hours.

If your order appears incomplete or items appear to be missing, please rest assured that this is a common occurrence due to the fact that our items are shipped from different warehouses. To optimize delivery times and minimize shipping costs, orders consisting of multiple items may be shipped in separate packages and arrive at different times.

We appreciate your patience and understanding as we work to deliver your complete order as efficiently as possible. If you have any concerns or questions regarding the status of your order after all packages have arrived, please contact our customer support for further assistance:

maisonjerseysoff@gmail.com